Message Card｜Thank you｜Thank you

A message card to add a personal touch to your gift.

Size: 100 × 148 mm

Printed in Japan.

Safe for babies to play with from day one.

For more details, click here: OFUNE Quality Standards

Baby-friendly design
- Eyes, nose, and mouth are embroidered
- Contains no beads or buttons (to prevent accidental ingestion)

Passed safety inspections
- Tested in accordance with the Food Sanitation Act
- Formaldehyde tested

Shipping

• This item will typically be shipped within 7 business days.
• A flat shipping fee of 770 yen (tax included) applies nationwide.
• Items are delivered in a gift box, suitable for gift-giving.
• A packing slip (with no prices listed) is included. Please keep this document in a safe place, as it will be required for after-sales service.
• Overseas customers currently in Japan may also place orders. We can deliver to hotels within Japan.
• For questions regarding shipping, please refer to the Shipping section on our FAQ page.
  

Payment Methods

• Payment can be made via credit card, bank transfer, convenience store payment, Shop Pay, PayPal, or Google Pay.

The following credit cards are accepted: VISA, MasterCard, JCB, American Express (one-time payment only)

We support identity authentication services for each card brand.

Returns and Exchanges

• While we take every precaution with our products, should you receive an item that is defective, soiled, or damaged, we will replace it with a new one.
  Please note that we do not offer refunds under any circumstances, including for initial defects or product issues.
  *Please be aware that if items ineligible for exchange are returned to us, they will be sent back to you at your expense (cash on delivery).
• We do not accept returns for customer convenience. We kindly ask that you confirm your order details before completing your purchase.
• For details and procedures regarding returns and exchanges, please check our FAQ.

All OFUNE soft toys are delivered in gift-ready packaging.

Each item is placed in a clear protective bag, tucked into a dedicated inner bag, and then packed in a gift box for delivery.

A hygiene seal is applied to the protective bag to ensure it remains clean until the moment it is opened.

The included packing slip does not list any prices.
You can present it as a gift exactly as it arrives.

To maintain the soft texture and shape of your First Buddy, please follow the care instructions below.
　
- When washing, always place it in the included drawstring bag (laundry bag) and tie the strings securely before putting it in the washing machine.

- After washing, use your fingertips to smooth out the fur and loosen the filling so that it is evenly distributed.

- We recommend air-drying in a well-ventilated, shaded area.

- Please dry flat, as clothespins may leave marks.

This product is eligible for the Buddy Care Program.

We offer repair and maintenance services tailored to the condition of your buddy, including adjusting or replacing the filling and repairing fraying. For details, please see below.

About the Buddy Care Program