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Description based on the Specified Commercial Transactions Act

[Sales company]	OFUNE
[Operation Manager]	Moe Saito

【address】	〒103-0022 Nihonbashi Mizuno Building 7F, 1-11-12 Nihonbashi Muromachi, Chuo-ku, Tokyo
【email address】	ofune.japan@gmail.com
[URL]	https://ofune.baby/
【payment method】	・Credit card ・Shop Pay
[ Shipping time]	・We list the approximate shipping time on the product page and on our website. In addition, if there is a delivery delay due to a disaster or other reason, we will notify you by email and it may take even longer. We appreciate your understanding.
[Regarding returns and exchanges]	▼About returns We strictly prohibit cancellations or changes to orders after they have been completed due to customer reasons, and returns after the product has been delivered. We take every precaution when shipping, but we will only accept returns in the unlikely event that the product is damaged, significantly soiled, or delivered incorrectly. Please contact customer support (ofune.japan@gmail.com) within 7 days. (You may be asked to send a photo of the relevant area for verification.) Once we receive your contact, we will inform you of the return address, so please send it back with postage prepaid. ▼About exchanges* We can only accept exchanges if the tags and accessories are still in the same condition as when the item was delivered. Please contact customer support ( Please contact us at ofune.japan@gmail.com. Please return the product together with the product tag and bag that came with your purchase. When returning the product, please return it in the same packaging as when you received it. We cannot offer an exchange if there are obvious signs of use, wear, washing, or damage.

We will ship within 5 business days.

Our packaging in the OFUNE box.

Free laundry bag for First Buddy is included.